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c) Notify the police, fire services, ambulance services, or
other relevant authority.
d) Send to repairer, if a motor vehicle
e) Collect names and addresses of witnesses
f) Collect details of insured persons - third parties or
employees
g) Collect details of third party vehicles e.g. driver,
owner, insurers,
type of vehicle.
2. Notify N.P.G.
immediately or as soon as is reasonably possible.
3. Make formal claim report
(be prepared to give an detailed statement of the event) as
soon as is possible (within 14 days) along with relevant
details e.g. drivers licence, location of repairer, the
article/property lost or damaged, location of salvage, type
of loss, nature of damage, etc.
4. Instruct the preparation
of a detailed itemized estimate of loss/repairs and send in
to N.P.G. within one (1) month.
5. N.P.G. will discuss
with, notify and instruct Insurers and/or Loss Adjusters.
6. If there is any
difficulty affecting the submission of your detailed claim,
it is of great importance that you notify us of the
possibility of delay.
7. Loss Adjusters will
normally agree and approve estimates, authorize repairs, or
recommend settlement.
In the event of your
disagreement with the report of the appointed Loss Adjuster
you have the right to appoint an accredited Adjuster of your
own choice (at your own expense) to give an second opinion.
8. Interim loss payments
will often be made by Insurers; we will negotiate this
facility, if needed.
9. Loss of use is not
normally covered under motor policy but is recoverable from
the Insurers of the vehicle at fault - some Insurers do make
a contribution.
10. Except where a loss
falls below the policy deductible, permanent repairs should
not begin without being authorized by the Insurer or Loss
Adjuster.
11. All correspondence from
Attorneys/Courts must be immediately sent to N.P.G.
Download
Claim Form
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